Privacy Policy

At Cervantes Bariatrics, accessible from our website, one of our main priorities is the privacy of our visitors and patients. This Privacy Policy document contains types of information that is collected and recorded by Cervantes Bariatrics and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal and medical information.

• Direct Information: If you contact us directly or fill out a health questionnaire, we may receive additional information about you such as your name, email address, phone number, medical history, BMI, and the contents of the message and/or attachments you may send us.
• Account Information: When you register for an Account or a consultation, we may ask for your contact information, including items such as name, address, email address, and telephone number.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and medical services.
• Improve, personalize, and expand our website and patient care.
• Understand and analyze how you use our website to improve user experience.
• Communicate with you, either directly or through one of our medical coordinators, including for customer service, medical follow-ups, and to provide you with updates and other information relating to your bariatric journey.
• Send you emails regarding your treatment, appointments, or promotional information (if opted-in).
• Find and prevent fraud and ensure data security.

3. Medical Data & Confidentiality

We understand the extreme sensitivity of health-related data. Any medical history, photographs, or health questionnaires submitted through our secure forms (such as GoHighLevel) are treated with strict confidentiality. We do not sell, trade, or rent your personal health information to third parties. Your medical data is only shared with our internal surgical team, Centro Médico Premier, and essential medical staff directly involved in your care.

4. Cookies and Web Beacons

Like any other website, Cervantes Bariatrics uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

Cervantes Bariatrics's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or medical software (like our CRM) for more detailed information.

6. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

• Email: info@cervantesbariatrics.com
• Phone (US/CAN): (619) 600-2232
• Address: Centro Médico Premier, Tijuana, B.C., Mexico