Privacy Policy

This privacy notice discloses the privacy practices for Cervantes Bariatrics (drcervantesbariatric.com). This privacy notice applies solely to information collected by this website and our patient coordination team.

One of our main priorities is the privacy of our visitors and patients. This document will notify you of what personally identifiable information is collected from you through the website, how it is used, with whom it may be shared, the security procedures in place to protect your information, and how you can correct any inaccuracies.

1. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email, form submissions, or other direct contact from you. We will not sell or rent this information to anyone.

We collect information in two main ways:

• Direct Information: Through health questionnaires or contact forms where you provide your name, email address, phone number, medical history, BMI, and other details necessary to evaluate your surgical candidacy.
• Website Analytics: Through the use of website analytics software that collects non-personally identifiable information used to improve the usability and performance of our website.

We will use your information to respond to you regarding the reason you contacted us. We may use your contact information with third-party software (such as our CRM) to communicate with you by email, phone, or text message. Unless you ask us not to, we may contact you via email or phone to update you on your medical qualification status, tell you about specials, new offers or services, or changes to this privacy policy.

2. Medical Data & Confidentiality

We understand the extreme sensitivity of health-related data. Any medical history, photographs, or health questionnaires submitted through our secure forms are treated with strict confidentiality. Your medical data is only shared with our internal surgical team led by Dr. Cervantes, Centro Médico Premier, and essential medical staff directly involved in your evaluation and care.

3. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can either click the unsubscribe link in emails you receive or contact us directly via the email address or phone number provided below.

By contacting us, you can also:

• See what personal information we have about you, if any.
• Change or correct any data we have about you.
• Have us delete any data we have about you from our records.
• Express any concern you have about our use of your data.

4. Security Procedures

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers and servers in which we store personally identifiable information are kept in a secure, monitored environment.

5. Cookies and Third-Party Policies

Like any other website, Cervantes Bariatrics uses 'cookies' to store information including visitors' preferences and the pages on the website that the visitor accessed. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Our Privacy Policy does not apply to other advertisers or external websites. Therefore, we advise you to consult the respective Privacy Policies of any third-party ad servers or external software for more detailed information.

6. Contact Us

If you feel that we are not abiding by this privacy policy, or if you have any questions regarding your data, you should contact us immediately at:

• Email: info@drcervantesbariatric.com
• US/CAN Toll-Free: (619) 831-5212
• Mexico Line: +52 (664) 518 1751